Prices
Free to make. Pay to send.
Choose any card, put their name in it, write your message and preview the whole thing as often as you like. You pay when you send it.
Which one is for you?
One birthday, today
One card, £2.99. Make it, pay at the send step and it goes. Nothing renews.
The family's birthdays
A card pack: 5 cards for £9.99, to use over 12 months, and the Date Book to remind you a week before each one.
A dozen cards or more, or the Christmas list
A Membership: £24.99 for the year, any number of cards, each to up to 50 people at once.
The small print, in big print
- No surprises. One card and the card pack are paid once and never renew. Only Membership renews, once a year, and we email you 28 days and 7 days before it does.
- Once it is sent, it is sent. We don't refund a card that has gone or a pack that has been started. If something doesn't work, tell us: we fix it first, and if we can't, we refund you.
- Your legal 14 days. Before you use what you bought you can still cancel within 14 days of paying, from your account page: a card whose email has not gone yet or a pack you have not touched. A Membership can be cancelled in its first 14 days, less £2.99 for each card you have sent.
- Limits, said plainly. A card can go to 5 people, or 50 with a Membership, and each person uses one card credit unless you are a member. To protect people's inboxes an account can email cards to 10 people in any 24 hours, or 200 with a Membership (1,000 in any 30 days), and one card a day to the same address. Sharing by link has no limit.
- No codes, no trial. There are no discount codes to hunt for and no trial that turns into a bill. The price on the tag is the price.
On your card statement a payment shows as HIGHFOLD* KINDLY SENT. Full details are in our terms and refunds pages.
Questions
About paying
Is the first card free?
No. Making a card and previewing it is free for everyone, as often as you like, but sending always costs: £2.99 for one card, £9.99 for a pack of 5, or £24.99 a year for a Membership. There is no trial and there are no discount codes, so the price you see is the price.
Does anything renew?
Only Membership. It renews once a year at £24.99 until you cancel, and we email you 28 days and 7 days before each renewal with the price, the date and a link to cancel. A single card and a card pack are paid once and never renew.
How do I cancel my Membership?
With one click from your account page, or from the link in either reminder email, at any time. It will not renew, and you keep it until the end of the year you have paid for. In the first 14 days you can instead cancel it for your money back from the same page: all of it if you have not sent a card, otherwise less £2.99 for each card you have sent.
Can I get a refund?
Yes, and you can do it yourself from your account page within 14 days of paying: a single card you have not sent, a card pack you have not touched, or a Membership (in full if you have not sent a card with it, otherwise less £2.99 for each card you have sent, counting one for each person a card went to). Once a single card has been sent, or a pack has been started, there is no refund for a change of mind. If something goes wrong on our side, we fix it or refund you. Refunds take 5 to 10 working days to reach your card.
Do card pack credits run out?
They last 12 months from the day you buy the pack, and we email you a month before any are due to lapse. A card can be set up now to go on any day in the next 12 months, so a credit used today is never wasted.
Can one card go to several people?
Yes, and each person sees their own name inside it. Without a Membership a card can go to up to 5 people, using one card credit for each. With a Membership a card can go to up to 50 people at once, which is how the Christmas list gets done in one go.
What will I see on my bank statement?
HIGHFOLD* KINDLY SENT. Kindly Sent is a Highfold Group brand.
Try the whole thing first
Make a card, put their name in and watch it play. You choose how to pay at the very end.
Pick a cardSending is £2.99 a card, £9.99 for 5, or £24.99 a year.